Gateway Ambulance Career Opportunities

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Director of Operations

Description

The Director of Operations will have the full responsibility of overseeing all aspects of operating a 2400 run per month private ambulance service division that employs over 185 medical professionals and a fleet of 28 ambulances.

• Demonstrate competency in financial management, leadership, operations management.
• Management and continued development of management team.
• Develop and implement a strategic and operational plan for the service that addresses: mission, staff development issues, quality improvement, financial performance, market assessment and analysis, and fleet management.
• Achieve a financial performance and market share that is the local market leader and subsequently, a regional or national market leader.
• Work with Union, handling grievances, etc. in accordance with CBA.
• Benchmark key performance indicators and major processes in order to move towards best practices and assure consistency of these indicators across the collaborative network.
• Assure compliance with all external regulatory agencies and organizations for all areas of responsibility.
• Utilize continuous quality improvement philosophies, techniques and tools in all aspects of the position.
• Develop supportive working relationships with other executives within the organization as well as developing key relationships within the communities we serve.
• Supervises staff, including making recommendations for staffing, conducting performance evaluations, addressing disciplinary matters, assigning work, etc.
• Negotiation of contracts.
• Development and implementation of product and operational cost reduction programs.
• Develops and administers budgets; plans, implements, and allocates resources with a focus on operational excellence. P&L management; Balance Sheet management.
• Responsible for coordination and monitoring of capital expenditures. Provides for equipment analysis and recommendations for modifications and acquisitions.
• Ongoing evaluation of current programs to assure financial viability.
• Other duties as assigned.

Requirements

• Minimum of 5 years EMS management experience.
• Bachelor’s degree in management or related topic preferred.
• Outstanding negotiation and verbal/written communication skills. Must be able to work effectively with diverse group of people.
• Computer skills including Microsoft Office Suite.
• Experience managing in unionized environment a plus.
• Paramedic certification.
• Valid state driver’s license.

EOE